The only good thing about Comcast is that they're not Cablevision, and thus didn't unleashed Isiah Thomas on New York or scuttle the West Side Stadium Plans. This (unsubstantiated) story is a good example of the type of customer service that they pride themselves on.
This dude politely asked a Comcast cable truck to move because his van was blocking the dude's driveway. Ten minutes later, his cable and internet were inexplicably cut off. He called customer service and had to deal with the awesome wait times and ludicrously unhelpful technical advice that Comcast customers around the county have come to appreciate.
If you have some love to share with this service provider, feel free to email their wunderkind CEO Brian Roberts (pictured above) at brian_roberts@comcast.com.
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